Employee Training & Development Policy

1. Introduction

Eximex UK Ltd is committed to supporting the continuous growth, development, and professional advancement of all employees.

We believe that investing in people strengthens our organisation, enhances service quality, and contributes to long-term business success.

This Employee Training & Development Policy outlines our approach to training, learning opportunities, performance improvement, and career development.

2. Policy Purpose

The purpose of this policy is to:

Ensure all employees have access to appropriate training and development
Build skills, knowledge, and confidence across the organisation
Promote consistent performance and high-quality standards
Support individual career progression
Align employee capabilities with Eximex’s strategic goals
Foster a culture of learning, innovation, and continuous improvement

3. Our Commitment

Eximex commits to:

Providing induction training for all new employees
Offering ongoing learning relevant to roles, responsibilities, and business needs
Ensuring equal access to training and development opportunities
Supporting employees in gaining new skills and qualifications
Encouraging professional growth through coaching and mentoring
Reviewing training needs regularly through performance reviews and business planning

We aim to create a workplace where learning is embedded and valued.

4. Types of Training Provided

Eximex offers a range of training and development opportunities, including:

a.) Induction Training

All new employees receive an induction that covers:

Company values and culture
Policies and procedures
Health and Safety requirements
Role-specific training
IT systems and operational processes

We aim to create a workplace where learning is embedded and valued.

b.) Job-Specific Training

Training tailored to the requirements of each role, including:

Product knowledge and industry standards
Customer service skills
Operational skills and systems
Compliance and regulatory training

c.) Professional Development

Employees may access additional development opportunities such as:

External courses and seminars
]Qualifications and certifications
Leadership and management training
Online learning modules
Mentoring and coaching programmes

d.) Compliance & Mandatory Training

Where required by law or industry best practice, Eximex provides mandatory training such as:

Health & Safety
GDPR and data protection
Anti-bribery and ethical conduct
Environmental and sustainability training (including circular economy principles where relevant)

5. Identifying Training Needs

Training needs are identified through:

Regular performance reviews
Manager–employee discussions
Changes to roles or responsibilities
Business growth or system changes
Updates in legislation or industry standards

Employees are encouraged to discuss training needs proactively with their manager.

6. Employee Responsibilities

Employees are expected to:

Actively participate in training provided
Apply new skills and knowledge to their role
Take responsibility for their own development
Work with their manager to identify learning goals
Maintain any certifications relevant to their job role

7. Manager Responsibilities

Managers play a key role in supporting development by:

Identifying training needs within their teams
Ensuring employees attend and complete required training
Providing coaching, feedback, and support
Encouraging continuous learning and improvement
Monitoring training outcomes and workplace application

8. Training Records

Eximex maintains accurate training records for all employees, including:

Completed training courses
Certifications and qualifications
Mandatory training compliance
These records help ensure regulatory compliance and support performance management.